• Shipping Policy
• Where is your order?
• Return Policy
• Cancellation Policy

Shipping Policy

All products are shipped the first non-U.S. Holiday working day after the order is received.

All products are shipped via United States Postal Service, 2-3 Day Priority Shipping with a tracking number.

If an email address is supplied by the customer. A "Shipping Notice" email is sent when your order is shipped. It tells you when your package was shipped and the U.S.P.S. Tracking Number.

"Shipment Notification" postcard is mailed to the delivery address for the package at the same time the package is shipped.

We check with the post office each day to verify delivery. If the post office data indicates they attempted delivery and was unable to do so.

We send you an "Arrival" email. If no email address is available, a customer service representative will make 2 attempts to call or leave the information on voice-mail, if available, with the "Arrival" information.

If the package is not delivered or picked up within 10 days of its arrival at your local post office, it will be returned to our facility.

There may be re-shipping or return costs applied to this shipment.

Where is your order?

If you have not received your order within 6 working days from the day the order was placed you should:

1. First check with your local post office to see it your package is there.

2. If your package is not at your post office, Email Divorce@eastex.net. with your name and/or the name of the person you were shipping to, the date of your order, address to ship to and contact information for you. The Email Divorce@eastex.net.

Did you receive the wrong item or an item you didn't order?                     The Email Divorce@eastex.net.

The Email Divorce@eastex.net. and indicate the item that arrived instead of what you did order. Let us know whether you need a refund or a replacement sent to you.

How do you change your order?

You can make changes to orders from Pale Horse Publishing that have not yet entered our shipping process.

Combining orders, or changing your shipping address, speed, or preference might affect your order's cost and delivery time.

Order placed:

Online: Send an Email Divorce@eastex.net. with 'Change My Order' in the subject line to notify us of the change.

$130.00 plus $9.50 for S&H

WIN YOUR CHILD CUSTODY WAR costs less than 30 minutes with a good attorney!